FREE SHIPPING ALL OVER INDIA

SHIPPING POLICY

At Ecozoi, we strive to ensure that your eco-friendly products reach you in a timely manner, while also minimizing our carbon footprint. Our shipping policy is designed to provide you with a seamless experience, reflecting our commitment to sustainability.

  • Shipping Timeframe: Orders are typically processed and shipped within 3 to 7 business days from the date of purchase. Please note that this timeframe may vary depending on product availability and order volume.
  • Carbon Neutral Shipping: We are proud to offer 100% carbon neutral shipping for all orders. This means that the carbon emissions generated from the transportation of your order are offset through various eco-friendly initiatives.
  • Shipping Partners: We work with reputable shipping partners to ensure reliable and efficient delivery of your orders. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

RETURNS POLICY:

At Ecozoi, we stand behind the quality and integrity of our products. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free returns policy.

  • Returns for Defective Products: We accept returns for defective products within 30 days of purchase. If you receive a defective item, please contact our customer service team immediately at [insert contact email or phone number]. We will provide instructions on how to return the item and arrange for a replacement or refund.
  • Returns for Non-Defective Products: As part of our commitment to sustainability, we encourage customers to make informed purchasing decisions and choose products that align with their needs. Therefore, we only accept returns for non-defective products in exceptional circumstances. If you believe your situation warrants a return, please contact our customer service team to discuss your options.

Note: Please ensure that returned items are in their original packaging and condition, with any tags or labels intact. Ecozoi reserves the right to refuse returns that do not meet these criteria.